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Whether you need guidance choosing the perfect patio set or have a question about your order, our team is ready to assist.

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Email
support@perfectpatioparadise.com
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Mon-Fri, 9 AM-5 PM EST
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your patio furniture or pergola ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time.

What is your return policy?

We offer 30-Day Returns on eligible items. If your dining set or fire pit table does not meet your expectations, please refer to our Return Policy page for full details on how to start the process.

Can I exchange an item for a different style or finish?

We are happy to help you find the right fit for your outdoor space. Please contact our team within the return window, and we will walk you through the exchange process based on availability.

How do I choose the right patio furniture set for my space?

Start by measuring your patio, deck, or garden area, then consider how you plan to use it, whether for dining, lounging, or entertaining. Our team can recommend sets that complement your space and lifestyle.

What materials are your furniture sets and pergolas made from?

Our collections feature weather-resistant materials such as powder-coated aluminum, all-weather wicker, and sustainably sourced hardwoods. Each piece is designed to withstand the elements while maintaining a refined, modern look.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Patio Furniture Recommendations
Pergolas and Installation Questions
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Our outdoor living specialists aim to reply to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Craftsmanship You Can Trust

Owned and operated by Perfect Patio Paradise, every piece is selected for durability, design, and lasting comfort.

30-Day Returns

If your furniture does not fit your vision, our return process is straightforward and backed by our Return Policy.